Lunatoge Terms and Conditions – Complete Guide to Using the Malaysia Platform

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User") and lunatoge ("Platform", "us"). This document governs your access to and use of the lunatoge.pro website and all services provided therein.

By completing the registration process, making any deposit, or using any part of the lunatoge platform, you expressly acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, including our Privacy Policy and Responsible Gaming Policy, each available on their respective pages.

In the event of a discrepancy between the Bahasa Malaysia version and any other version of this document, the Bahasa Malaysia version shall take precedence for users in Malaysia.

To use the lunatoge platform, you must meet the following eligibility requirements:

• Aged 18 years and above or have reached the legal gambling age set in your country of residence, whichever is higher.
• Having full legal capacity to enter into a binding agreement.
• Not a resident or citizen of any territory where online gambling is fully prohibited by local law.
• Not currently experiencing or recovering from a known problem gambling issue.
• Not registering on behalf of any third party.

We use an integrated KYC (Know Your Customer) system to ensure all users meet the eligibility requirements. This process is mandatory and is in place for the security of all parties.

Each user is only permitted to hold one (1) active account on the lunatoge platform. Holding multiple accounts is a serious violation of these terms and may result in the termination of all associated accounts without any refund of remaining balances.

You are responsible for:

• Providing accurate, complete, and up-to-date registration information at all times.
• Keeping your account username and password confidential.
• Notify lunatoge immediately if you suspect unauthorized access to your account.
• Ensuring all activities conducted through your account comply with these terms.

Lunatoge will not be liable for any losses arising from your failure to keep your account login credentials secure.

Lunatoge accepts deposits via a range of local Malaysia payment methods, including bank transfer (DuitNow, FPX), Touch 'n Go eWallet, GrabPay, Boost, and other methods displayed during the deposit process.

• Minimum deposit is RM 10 per transaction.
• All deposits are processed instantly and credited to your account within a short time.
• Deposited funds may only be used for entertainment purposes on the lunatoge platform.
• Lunatoge reserves the right to decline or withhold any deposit deemed suspicious or linked to illegal activity.
• All deposits must be made using an account in your own name. Deposits from third-party accounts are not permitted.

Lunatoge is committed to processing all valid withdrawal requests within less than 30 minutes for most payment methods. Withdrawal terms are as follows:

• Users must have fully completed the KYC verification process before their first withdrawal request is processed.
• Minimum withdrawal is RM 30 per transaction.
• Withdrawals will be processed to the same payment method used for the deposit, except in certain circumstances that require special approval.
• The account must be free from any fraud claims or suspicious activity before a withdrawal is approved.
• All applicable bonus rollover requirements must be fully met before any bonus funds can be withdrawn.

In the rare case where a withdrawal requires further review, our finance team will contact you within 24 hours with a proper explanation.

All bonuses and promotions offered by lunatoge are subject to the specific terms stated alongside each offer. General terms applicable to all bonuses are:

• Welcome bonuses and other promotions can only be claimed once per user, unless stated otherwise.
• Rollover requirements must be met before bonus funds can be converted into withdrawable cash.
• Lunatoge reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system — including the use of multiple accounts, opposing bets, or any strategy deemed as bonus fraud — will result in the cancellation of all bonuses and possible account closure.
• Lunatoge reserves the right to impose maximum wagering limits while bonus rollover requirements remain unfulfilled.

All games available on the lunatoge platform use an RNG (Random Number Generator) system certified by independent international testing bodies. The outcome of each game is final once displayed and cannot be disputed on the basis of luck or personal belief.

Lunatoge reserves the right to:

• Cancelling any bets or games involved in a technical malfunction that affects the integrity of the outcome.
• Withholding payments for further review if there is suspicion of fraud or exploitation of technical vulnerabilities.
• Setting minimum and maximum bet limits for each game or table.

In the event of a system failure or internet disruption during an active game session, lunatoge will attempt to restore the session to its last recorded state. However, lunatoge is not liable for losses caused by connectivity issues on the user's end.

Lunatoge uses 256-bit SSL encryption to protect all communications between your browser and our servers. All personal information is handled in accordance with our Privacy Policy, which can be found at Privacy Policy page.

Users are strictly prohibited from:

• Sharing your account login credentials with any other party.
• Using automated software or tools to access or interact with the platform.
• Attempting to hack, disrupt, or compromise the platform's functionality in any way.
• Using a false identity or inaccurate information during the KYC process.

Lunatoge recommends that users enable two-factor authentication (2FA) for stronger account protection. This feature is available in your account settings and is strongly encouraged for all users.

Lunatoge takes our social responsibility seriously. We provide a range of self-control tools to help users manage their gaming activity in a healthy way:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit over a defined period.
• Play Time Limit: Limit the amount of time you spend on the platform each day.
• Self-Exclusion: Request a temporary account suspension for 24 hours, one week, one month, or longer based on your needs.
• Permanent Account Closure: If you feel you need more serious help, we can permanently close your account upon request.

Lunatoge reserves the right to suspend or terminate a user's account without prior notice in the following situations:

• Violating any terms stated in this document.
• Providing false information during registration or the KYC process.
• Conducting fraudulent activities, money laundering, or any other illegal activity using the platform.
• Abusing the bonus system or engaging in unfair wagering.
• Using multiple accounts.

Users who wish to voluntarily close their account may contact customer support. Any valid account balance will be returned upon completion of the required verification process, subject to applicable terms.

The lunatoge platform is provided on an "as is" basis. lunatoge makes no warranties or guarantees, express or implied, regarding the suitability, accuracy, or continued availability of our services.

Lunatoge is not responsible for:

• Losses arising from service disruptions, technical failures, or cyberattacks beyond our control.
• Losses resulting from unfavourable game outcomes, as all games are based on chance.
• Losses caused by the use of inaccurate or incomplete information provided by the user.
• Losses resulting from actions by third parties, including payment providers or game providers.

Lunatoge's maximum liability in any circumstance shall not exceed the total amount you deposited in the 30 days preceding the relevant claim.

Lunatoge reserves the right to change, amend, or update these Terms and Conditions at any time without prior notice. Changes take effect immediately upon publication on our website.

We will endeavour to notify active users of significant changes via in-platform notifications or their registered email. It is the user's responsibility to check this page regularly to stay informed of any updates.

Continued use of the lunatoge platform following any amendments to the terms will be deemed as acceptance of the revised terms.